"Oh, she's a sweetheart, alright," Kaylee says, nodding. "Don't look like she should run, lotsa folks say. Which is silly, 'cause you just gotta listen, she'll tell ya when she needs fixin', and she's got a good mechanic, she'll fly the skies longer'n any of the Alliance junk they've got out there."

And then Kaylee has the decency to look a little sheepish, considering she hasn't even introduced herself. "I'm Kaylee, by the way."